Privacy Policy
Have Faith Trees LLC (“Have Faith Trees,” “we,” “us”) operates https://www.havefaithtrees.com. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information we collect
We collect the information you voluntarily provide when you submit a quote request or contact form: your name, phone number, email address, city or neighborhood, the service you are interested in, and any details you include about your trees or property.
We may also receive standard technical information automatically when you visit the site, such as your browser type, device type, referring page, and general geographic region. This information is aggregate and is not used to identify you personally.
How we use your information
We use the information you provide for the following purposes only:
- Responding to your quote request or question
- Scheduling and performing the tree work you request
- Following up about an estimate, an invoice, or completed work
- Keeping records of work performed on your property
- Improving the content and usability of this website
What we do not do
We do not sell, rent, or trade your personal information to anyone. We do not share your contact details with lead-generation networks, marketing companies, or other contractors. Your information is used to serve you and for no other purpose.
Communications and consent
When you submit a form with the consent checkbox, you agree that we may contact you by phone, text message, or email regarding your request. Message and data rates may apply for text messages. You can ask us to stop contacting you at any time by replying STOP to a text, or by emailing us at info@havefaithtrees.com, and we will honor that request.
Cookies, analytics and tracking
We do not run analytics software, advertising pixels, tag managers, or any third-party tracking scripts on this website. We do not build advertising profiles, and we do not follow you around the internet after you leave. Our fonts are served from our own domain rather than a font network, so simply reading these pages sends nothing to anyone but us.
The one exception is the Google Maps frame embedded on our homepage, contact page and service area pages. Google may set cookies and collect information about your interaction with that map under its own privacy policy, which we do not control. If you would rather not load it, most browsers allow you to block third-party frames and cookies.
Because we run no analytics, we have no mechanism to respond to browser Do Not Track signals — there is nothing on our side to turn off.
Third-party services we use
When you submit a quote request, the form is delivered to our inbox through FormSubmit (formsubmit.co), a form-forwarding service. The information you type into the form passes through their systems in order to reach us, and is handled under their privacy policy. We use them only as a delivery mechanism — they do not use your information to market to you on our behalf.
Our website is served by a hosting provider that, like all web hosts, processes standard server request data such as IP addresses in order to deliver pages to your browser.
Beyond these, we do not share your information with anyone. If we ever add analytics or another third-party service, this section will be updated before it goes live.
Data retention and security
We keep quote requests and job records for as long as needed to serve you and to meet ordinary business and tax record-keeping requirements. We take reasonable measures to protect the information we hold, though no method of transmission over the internet is completely secure.
Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect information from children.
Your choices and rights
You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond promptly. We do not charge for this and we will not ask you why.
Depending on where you live, state privacy laws may give you additional rights — for example to know what personal information a business has collected, to have it deleted, or to opt out of its sale. We do not sell personal information to anyone, and we honor access and deletion requests from any customer regardless of which state they are in.
To stop hearing from us at any time, reply STOP to a text message, or email us and say so. We will remove you from any follow-up immediately.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised date at the top.
Contact us
Have Faith Trees LLC
600 Domenico Cir
St. Augustine, FL 32086
Phone: +1 (208) 635-2100
Email: info@havefaithtrees.com